The Program on Patient and Consumer Protections
The Program on Patient and Consumer Protections provides information and policy analysis examining what consumers and patients face as they navigate the health care system, including financial barriers, administrative complexity, lack of transparency, and problems accessing providers. We focus on policies to protect consumers and patients, how effective those policies are, and the trade-offs they entail. The program has a special focus on patients with serious and chronic illness who have health insurance and encounter challenges in using it to get affordable care.
- A Look at Navigating the Health Care System: Medicaid Consumer Perspectives
- Overall Satisfaction with Medicare is High, But Beneficiaries Under Age 65 With Disabilities Experience More Insurance Problems Than Older Beneficiaries
- Complexity in Our Health Care System is the Enemy of Access and Affordability