The Program on Patient and Consumer Protections

The Program on Patient and Consumer Protections provides information and policy analysis examining what consumers and patients face as they navigate the health care system, including financial barriers, administrative complexity, lack of transparency, and problems accessing providers. We focus on policies to protect consumers and patients, how effective those policies are, and the trade-offs they entail. The program has a special focus on patients with serious and chronic illness who have health insurance and encounter challenges in using it to get affordable care.

KFF Headquarters: 185 Berry St., Suite 2000, San Francisco, CA 94107 | Phone 650-854-9400
Washington Offices and Barbara Jordan Conference Center: 1330 G Street, NW, Washington, DC 20005 | Phone 202-347-5270 | Email Alerts: | |

The independent source for health policy research, polling, and news, KFF is a nonprofit organization based in San Francisco, California.