If you have questions about these policies, we encourage you to contact us through our feedback form.
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Like many website operators, KFF analyzes its websites’ logs to review standard information (such as number of visits to individual pages, referrer URLs, time on site, and other common metrics) to improve our websites and tailor them to the needs of our visitors. We use third-party services, Google Analytics and HubSpot, to provide real-time and archived reporting of browser accesses to our site to us and our authorized agents. We do not use these services to gather, request, record, require, collect or track any Internet users’ personally identifiable information.
Third-Party Links and Social Plugins:
KFF websites also collect information that may be used by third party websites to provide web traffic measurement and performance data, as well as to more effectively target ads on social platforms to people likely to be interested in our content. Specifically, we use Facebook Pixels. You can opt out of the collection of information and advertising on third-party websites by visiting the Digital Advertising Alliance.
When you visit a page on our websites that contains a social media plugin, your browser will establish a direct connection to that social media site’s servers. The information that your browser has visited the page will be transmitted to the social media platform, even if you do not have an account with them or are not logged in to your account. This information (including your IP address) will be sent by your browser directly to one of the social media platforms’ servers.
If you are logged in to your social media account while viewing our sites and sharing content, it is also possible to associate this visit with your social media profile. If you click the share buttons on our site while logged in to your social media accounts, this information may be sent to the social platforms’ servers and stored there.
If you want to prevent the transmission and storage of your viewing data on our sites, you must first logout of these social accounts before visiting our sites. Visitors may install privacy-enhancing browser plugins to avoid connecting to plugins used on our websites. Examples include Ghostery and Blur.
Our email lists:
KFF maintains several email lists to keep email subscribers informed about recent publications and the latest news developments in health policy.
We require just basic information from our emails subscribers including email address, name, organization name, and in some cases, state, to assist in our ability to geographically target event invitations and state-specific policy research.
We track the performance of our emails using metrics provided by HubSpot, Salesforce, and Mailchimp in their tracking of email opens and interaction with our emails (such as link clicks and unsubscribes).
Individuals who provide optional information may also be contacted by telephone. We do not share this personal information with anyone outside of KFF staff or its authorized agents (which includes HubSpot, Salesforce, and/or Mailchimp). Only KFF staff and our authorized agents have access to personally identifiable information provided by visitors to our site and subscribers to our emails.
Subscribers may opt out of email communication at any time by sending a request to Subscriptions@kff.org or by visiting KFF’s email sign-up page and managing their subscription preferences. Users subscribed to email communication from greaterthan.org or greaterthancovid.org may opt out by sending a request to SIMSubscriptions@kff.org.
For any questions or support about online donations, including requests for refunds, please contact us by phone or email: (650) 854-9400 or firstname.lastname@example.org.
Contacting us with a question:
Registering to attend an event:
When you RSVP for one of our in-person or online events, we need to collect some personal information in order to manage our attendee list and communicate with you about important details regarding the event. Only KFF staff and our authorized agents have access to this information.
At the time you are registering for an event, we may also request your permission to subscribe to our email newsletters, daily news, research release announcements or future event invitations. See the “Our email lists” section above for information regarding our subscriber lists.
Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet. We do not knowingly contact or collect personal information from children. Our site is not intended to solicit information of any kind from children. It is possible that by fraud or deception we may receive information pertaining to children. If we are notified of this, as soon as we verify the notification, we will immediately obtain parental consent or otherwise delete the information from our servers.
If you wish to notify us of our receipt of information by children, please do so through our feedback form.
Resale or disclosure of information to third parties:
We do not share, sell, or otherwise disclose any personal information, including your name, address, or email addresses, with other organizations. Only KFF staff and our authorized agents have access to personally identifiable information provided by visitors to our site.