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Section 5: How Do Non-Group Enrollees Feel About The ACA?

Overall, those with non-group insurance coverage are more likely to have a favorable view of the ACA than the public at large. Views among non-group enrollees are roughly evenly split between favorable (47 percent) and unfavorable (43 percent), while among adults nationwide in the same age range, more have an unfavorable view of the law (46 percent) than a favorable one (38 percent).1

Non-Group Enrollees Somewhat More Favorable Towards ACA Than General Public

Figure 21

However, the average above masks some differences within the non-group market. Majorities have a favorable view of the ACA among those with Exchange plans (58 percent) and those who were previously uninsured (53 percent). On the other side, majorities of those in non-compliant plans and those who switched from a non-compliant to a compliant one (the “plan switchers”) express an unfavorable view of the law (52 percent and 53 percent, respectively).

Exchange Enrollees, Previously Uninsured Most Favorable On ACA

Figure 22

As has been the case nationally since the passage of the ACA, partisanship plays a major role in people’s views of the ACA among those in the non-group market as well, with a large majority of Republicans (78 percent) expressing an unfavorable view of the law, a large majority of Democrats (69 percent) expressing a favorable view, and independents almost evenly split (44 percent favorable, 48 percent unfavorable).

Among Non-Group Enrollees, Opinion Of ACA Divided Along Party Lines

Figure 23

On balance, those with ACA-compliant plans are about twice as likely to say the law has made it easier rather than harder for them to shop and compare health plans (41 percent easier, 19 percent harder) and to find affordable coverage (44 percent easier, 20 percent harder). Similarly, about twice as many say the law has increased (38 percent) rather than decreased (19 percent) the health plan choices available to them. In each of these areas, those with Exchange coverage and those who were uninsured prior to purchasing their current plan are more likely to say the law has made things easier, while those with non-Exchange coverage are more likely to say the law hasn’t made a difference and plan switchers are more mixed as to the law’s impact.

Half Of Exchange Enrollees Say ACA Made Shopping For Insurance Easier (Other Groups More Mixed)

Figure 24

Majority Of Exchange Enrollees Say ACA Made It Easier To Find An Affordable Plan (Other Groups More Mixed)

Figure 25

When asked about the overall impact of the ACA on their own families, similar shares of non-group enrollees report that they’ve benefited (34 percent) and been negatively affected (29 percent) by the law. Among the 34 percent who report benefiting, the main ways in which they feel the law has helped them are lower costs and expanded access to care and insurance. The 29 percent who feel they’ve been negatively affected are most likely to cite increased costs, followed far behind by a range of concerns like opposition to the individual mandate, cuts to benefits or choices, and policy cancellations.

One Third Of Non-Group Enrollees Say They Have Benefited From ACA

Figure 26

Three In Ten Non-Group Enrollees Say They’ve Been Negatively Affected By ACA

Figure 27

Again, these averages mask some important differences within the non-group market. Those most likely to feel their families have benefited from the law include those with Exchange plans who report receiving government subsidies (60 percent), Exchange enrollees overall (54 percent), and the previously uninsured (50 percent). Those most likely to say the law has had a negative impact on their families include those who report experiencing a coverage cancellation in the past 12 months (57 percent), those who purchased ACA-compliant plans outside the Exchanges (48 percent), and the “plan switchers” who previously had other non-group coverage and are now in a compliant plan (47 percent).

Who Says They Benefited Or Were Negatively Affected By ACA?

Figure 28

Section 4: The Process Of Shopping For And Obtaining Coverage Conclusion and Implications

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