Do you think…managed care companies such as HMOs (Health Maintenance Organizations) generally do a good or bad job of serving their consumers?


41%  Good job

54   Bad job

5    Not sure/Refused


Methodology: Conducted by Harris Interactive, April 5-April 10, 2005 and based on telephone interviews with a national adult sample of 1,010. Data provided by The Roper Center for Public Opinion Research, University of Connecticut.