Marketplace Verification and Appeals

The Marketplace said I must submit additional information to document my eligibility to buy coverage or to qualify for premium tax credits. They gave me 90 days, but I missed the deadline. Can I request an extension?

If you missed the deadline after 90 days, you can contact the Marketplace and request a 60 day extension. Generally, if the Marketplace hasn’t received the requested information within 150 days and you didn’t already ask for an extension, the Marketplace will make a determination based on the information it has.  However, you may still be able to submit the requested information after the missed deadline and have your eligibility for premium tax credit applied. Contact the call center or ask a Navigator for help submitting your documentation as soon as you can.

While we have made every effort to provide accurate information in these FAQs, people should contact the health insurance Marketplace or Medicaid agency in their state for guidance on their specific circumstances.

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The independent source for health policy research, polling, and news, KFF is a nonprofit organization based in San Francisco, California.