Marketplace Alternatives

Can I apply for financial assistance through private websites?

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It depends.  Some websites will connect you back to to complete an application for financial assistance.  Other websites, designated as “full service partners” have features that let you apply for financial assistance on that site. However, experts who have spent time testing these sites online and with ‘secret shoppers’ have raised some concerns.  For example, when tested, several sites did not correctly identify children in low-income families who might be eligible for Medicaid or CHIP.

Not all certified enrollment partner websites have such problems.  If you have questions or concerns about information provided by these sites, you can check the Marketplace website,, to be sure.

While we have made every effort to provide accurate information in these FAQs, people should contact the health insurance Marketplace or Medicaid agency in their state for guidance on their specific circumstances.

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Filling the need for trusted information on national health issues, the Kaiser Family Foundation is a nonprofit organization based in San Francisco, California.