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Health Information and Trust

The monitor

Five technology companies have launched dedicated consumer-facing AI health tools so far in 2026, reflecting the demand for what some users see as a convenient source of health information, even as questions about AI’s reliability remain unresolved.

And, a decades-old World Health Organization classification has been misrepresented online to suggest that hormonal birth control pills were recently found to cause cancer, illustrating how false and misleading health claims can spread even in the absence of outright falsehoods.

Polling

Dashboard: Polling on Health Information and Trust

Drawing on KFF’s poll findings, this interactive dashboard tracks the public’s trusted sources for health information, attitudes toward vaccines, and use of news, social media, and AI for health-related information.

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  • A One-Pager on What’s Wrong with U.S. Health Care

    From Drew Altman

    Asked for a one-pager on what's wrong with the U.S. health system, Dr. Drew Altman, Founding President and CEO, explains the top issues in this piece, published today as his latest column. Altman explains, "We have neither a competitive health care system nor a regulated one—we have a fragmented, micromanaged health system that fails to control costs and makes both patients and health professionals more miserable than they should be..."

  • KFF Polling on Health Information and Trust

    Feature

    Drawing on KFF's poll findings, this interactive dashboard tracks the public’s trusted sources for health information, attitudes toward vaccines, and use of news, social media, and AI for health-related information. It provides visual representations of the key trends in the public’s trust in health information and tracks exposure to and belief in false and unproven health claims.

  • Poll: 1 in 3 Adults Are Turning to AI Chatbots for Health Information, Equaling the Share Who Use Social Media for Health

    News Release

    About a third (32%) of adults nationally say they have turned to artificial intelligence (AI) chatbots in the past year for health information, a new KFF Tracking Poll on Health Information and Trust finds. Most who turned to AI for health information say they were in search of quick and immediate advice, though challenges affording and accessing health care also play a role, particularly for younger adults.

  • How AI Can Both Detect and Enable Fraudulent Research – The Monitor

    Feature

    A new study finds that nearly 10% of cancer research papers showed signs of being fabricated by “paper mills”. The problem may intensify as generative AI becomes more sophisticated, prompting lawmakers to demand information about safeguards in place. And, claims that physicians are financially incentivized to promote vaccines persist, despite lack of evidence.