The Business of Health with Chip Kahn
Can AI Break the “Measurement Paradigm?”
June 9, 2026
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About this Episode
Episode 7, AI Series: How do we know if AI use in health care actually makes patients better? Chip talks with Dr. David Bates — a veteran physician leader at Mass General Brigham and the Brigham and Women’s Hospital and co-director of the Center for Artificial Intelligence and Bioinformatics Learning Systems — about measuring patient outcomes reliably and in real time to create a strong foundation for everything else in health care administration — clinical deployment, payment reform, consumer transparency, and accountability. David has spent his career at the center of this challenge and his research helped inform To Err Is Human: Building a Safer Health System, the landmark 1999 report by the U.S. Institute of Medicine that revealed the high frequency of preventable medical errors in health care.
The Host
Charles N. Kahn III is a senior visiting fellow at KFF. He is also a visiting senior fellow at the American Enterprise Institute and a nonresident senior scholar at the University of Southern California’s Schaeffer Center for Health Policy & Economics. He serves as co-chair of the international Future of Health collaborative.
Guest
Dr. David W. Bates is the Medical Director of Clinical and Quality Analysis, Information Systems at Mass General Brigham, and also serves as the Chief of the Division of General Internal Medicine and Primary Care at Brigham and Women’s Hospital. He is a Professor of Medicine at Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health, where he is the Co-Director of the Program in Clinical Effectiveness. Dr. Bates has been recognized for several years by Modern Healthcare magazine as one of the “100 most powerful” individuals in U.S. health care.
SERIES
This weekly podcast features insightful conversations between host Chip Kahn and his guests, who discuss the business of health care, connecting the dots between the health care business, policy, and patients.
The podcast’s first series on AI in health care illuminates how AI is changing health care, and features guests who are deploying this technology, managing its consequences, and designing policy around it.