An Opportunity Amid the VA Problems
This was published as a Wall Street Journal Think Tank column on May 30, 2014. Gen. Eric Shinseki resigned when it became clear that the problems in the VA health-care system were systemic, not one-off acts of a few bad apples. No administration wants another problem, especially with veterans who have served our country and who matter politically, but crisis creates opportunity in politics and policy. There is a window of opportunity to assess what went wrong and put in place measures to…