Justin Lo is a senior researcher for the Program on Patient and Consumer Protections and the Program on the ACA. In this role, he focuses on the impact of health policy on patients’ experience with health care and marketplace insurance. Prior to joining KFF, he worked at Epic Systems, where he supported health systems in achieving the population health management objectives and conducted clinical epidemiologic studies using electronic health records.

Dr. Lo holds a bachelor’s degree in clinical laboratory medicine and a doctorate in population health, both from the University of Wisconsin, as well as a master’s degree in medical informatics from the Milwaukee School of Engineering and the Medical College of Wisconsin.