How Private Insurers Are Using Telehealth to Respond to the Pandemic

A new issue brief examines how private health insurers are using telehealth services to responding to the COVID-19 pandemic. The analysis focuses on four policies or actions that private insurers have taken to promote telehealth usage: waiving cost-sharing for select telehealth services, offering or expanding telehealth access to mental health and/or substance use services, and instituting provider payment parity for telehealth.

The brief is available on the Peterson-KFF Health System Tracker, a partnership between the Peterson Center on Healthcare and KFF that monitors the U.S. health system’s performance on key quality and cost measures.

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Filling the need for trusted information on national health issues, the Kaiser Family Foundation is a nonprofit organization based in San Francisco, California.