Communications Officer

LOCATION: San Francisco, CA (Preferred) or Washington, DC
STATUS: Full-time
PROGRAM AREA: Communications

Position Summary

KFF (Kaiser Family Foundation) is seeking a dynamic Communications Officer who can lead our communications and media outreach efforts for a wide range of KFF policy analyses, reports, polling, and related events to maximize their reach and impact.

KFF is an independent non-profit research, polling, journalism, and communications organization engaged on the nation’s most pressing health policy issues, including the pandemic response, Medicare, Medicaid, the Affordable Care Act, private health insurance, women’s health policy, and racial equity. Our diverse and talented staff produce timely and insightful policy analyses and polling (published on and journalism (published on that shines a light on rapidly evolving health policy issues to inform debates and deepen the public’s understanding.

KFF is currently working a hybrid schedule and requires all staff to work in the office a minimum of 3 days a week. Salary is competitive and commensurate with experience and qualifications and includes an excellent benefits package.

Principal Duties and Responsibilities

At KFF, communications officers play a key organizational role that includes:

  • Developing, coordinating, and implementing rollout strategy, including news releases, social media, web briefings, and in-person events. This requires close collaboration with KFF’s leadership, experts and communications colleagues, and the ability to build internal consensus around effective strategies to ensure smooth execution.
  • Writing quickly and clearly about complex analysis, research, polling and other products for news releases, advisories, social media, and other formats. This involves both understanding the details and nuances of KFF’s work and possessing the skills to translate it to reach a broader audience.
  • Building relationships with national and local journalists working in print/online and broadcast, and conducting outreach to promote KFF’s research and experts. This includes responding promptly and effectively to media requests and communicating proactively with journalists to share new and relevant KFF materials.
  • Tracking external health policy developments and media coverage to connect KFF’s work to ongoing policy discussions and emerging issues.

The Communications Officer will work closely with communications colleagues and KFF’s experts in both the San Francisco and the Washington, DC offices.   This position will have primary responsibility for working with the Women’s Health Policy and Global Health Policy teams, and others based on interest and experience, and will also work on projects from other program areas.

Minimum Desired Knowledge, Skills and Experience

  • At least five years of experience working in communications or journalism with a demonstrated ability to understand and translate data and complex issues. Knowledge and experience in health policy, including health costs, Medicare, Medicaid, private insurance, women’s health policy and/or global health policy, is a plus.
  • Strong writing and editing skills, including a demonstrated ability to write quickly, clearly, and accurately about policy, polls, and/or data.
  • Strong organizational skills and the proven ability to manage multiple projects and thrive in a fast-paced environment where priorities often shift quickly based on external and internal factors.
  • The ability to remain calm under deadline pressure and diplomatically negotiate solutions to overcome internal and external challenges and maximize the reach and impact of KFF’s work.
  • Familiarity with media relations, including an understanding of how journalists work and what they need from sources. Experience as a reporter, or working with reporters, covering health policy is a plus
  • Experience with planning and managing in-person and/or virtual briefings and events.

How to Apply

To apply for this position please submit a cover letter or brief statement about why you’re the right candidate for this position, your resume and at least two references to labeling your documents “Last Name_First Name_Document Title” and including “Communications Officer” in the email subject.

KFF has an efficient applicant review process and will contact candidates who have applied for this position and whose qualifications most closely fit the criteria for the job. No phone inquiries please.

It is the policy of KFF to actively promote a diverse and inclusive workplace in every respect, and to provide equal employment opportunities to all qualified applicants and employees in every phase of employment without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status, political affiliation, arrest or conviction records, or other categories protected under the law.

The Henry J. Kaiser Family Foundation Headquarters: 185 Berry St., Suite 2000, San Francisco, CA 94107 | Phone 650-854-9400
Washington Offices and Barbara Jordan Conference Center: 1330 G Street, NW, Washington, DC 20005 | Phone 202-347-5270 | Email Alerts: | |

Filling the need for trusted information on national health issues, the Kaiser Family Foundation is a nonprofit organization based in San Francisco, California.