I'd like your opinion of the job some different groups are doing in serving the needs of health care consumers. In answering, please consider everything that might be important to consumers, including quality, cost and convenience. In general, do you think (INSERT ITEM) are doing a good job or a bad job in serving health care consumers?
| Good job | Bad job | Mixed (vol.) | DK |
Doctors | 69 | 14 | 15 | 3 |
Pharmaceutical or drug companies | 43 | 43 | 10 | 5 |
HMOs and other managed care health plans | 30 | 46 | 9 | 16 |
Hospitals | 64 | 19 | 12 | 6 |
Health insurance companies | 34 | 48 | 12 | 6 |
Nurses | 84 | 4 | 7 | 4 |
Nursing homes | 35 | 29 | 14 | 22 |
Survey by Henry J. Kaiser Family Foundation. Methodology: Fieldwork conducted by Princeton Survey Research Associates International, June 2-5, 2005 and based on telephone interviews with a national adult sample of 1,202.