Compared with other players in the health care industry, nursing homes rank below drug companies in the share of adults who say they are doing a “good job” serving health care consumers. A large majority of the public says nurses (84%) are doing a “good job” serving consumers, and somewhat smaller majorities say the same about doctors (69%) and hospitals (64%).

Fewer adults say pharmaceutical companies (43%) do a “good job” serving health care consumers, and fewer still say nursing homes (35%), health insurance companies (34%), and HMOs (30%) do a “good job”.